CamperPark Montepinar

Privacy Policy

Courtesy translation. In case of discrepancy, the Spanish version prevails.

1. Data Controller

1.1. Applicable legislation

Our Privacy Policy has been designed in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (General Data Protection Regulation, GDPR), and Spanish Organic Law 3/2018 of 5 December on Personal Data Protection and the guarantee of digital rights.
By providing us with your data, you declare that you have read and understood this Privacy Policy and give your unambiguous and express consent to the processing of your personal data in accordance with the purposes and terms set out here.

The Company may modify this Privacy Policy to adapt it to legislative or case-law developments, or to the interpretation of the Spanish Data Protection Agency. These privacy conditions may be supplemented by the Legal Notice, the Cookie Policy and any General Conditions that apply to certain products or services, if access to them involves any specificity regarding the protection of personal data.

1.2. Data Protection Officer

The Company has not appointed a Data Protection Officer, as it is not among the cases in which appointment is mandatory. For any data protection query you can write to camperparkmontepinar@gmail.com.

2. Purpose of the Processing of Personal Data

We process your personal data for the following purposes:

2.1. Data Retention Period

We will keep your personal data from the moment you give us your consent until you withdraw it or request restriction of processing. In such cases, we will keep your data blocked for the legally required periods.

However, traveller data collected at check-in will be kept for three years from the end of the service, in accordance with traveller registration regulations, and billing data will be kept for the applicable tax and commercial periods. After those periods, the data will be deleted.

3. Legal Basis and Data Collected

The legal basis for processing your data is the express consent given through a positive, affirmative act (filling in the relevant form and ticking the box accepting this policy) when you provide us with your personal data.

In addition, the processing of your data is based on the performance of the booking contract you request and on compliance with legal obligations, in particular Royal Decree 933/2021 on the keeping of records and reporting of traveller information.

3.1. Consent to process your data

By filling in the forms, ticking the box “I accept the Privacy Policy” and clicking to submit the data, or by sending emails to the Company through the accounts provided for that purpose, the User states that they have read and expressly accepted this privacy policy, and gives their unambiguous and express consent to the processing of their personal data for the purposes indicated.

3.2. Categories of data

Identification and contact data (first name, surname, sex, date of birth, nationality, type and number of identity document, address, telephone number and email), vehicle data (licence plate), booking and stay data, and payment data, which is processed directly by the payment provider: we do not store your card number. No special categories of data are processed.

4. Security Measures

As part of our commitment to guarantee the security and confidentiality of your personal data, we inform you that we have adopted the technical and organisational measures necessary to guarantee the security of personal data and to prevent its alteration, loss, unauthorised processing or access, taking into account the state of technology, the nature of the data stored and the risks to which they are exposed, in accordance with Article 32 of Regulation (EU) 2016/679.

5. Data Disclosure

Your data may be disclosed to the following recipients, for the purposes indicated in this policy:

Some of these providers may process data outside the European Economic Area (for example, in the United States). In that case, transfers are made with the safeguards provided for in the GDPR, such as adequacy decisions or standard contractual clauses. Data is not disclosed to any other third parties.

6. User Rights

Any data subject has the right to obtain confirmation as to whether or not we are processing personal data concerning them. Data subjects have the right to access their personal data, to request rectification of inaccurate data or, where applicable, to request its erasure when, among other reasons, the data are no longer necessary for the purposes for which they were collected. In certain circumstances, data subjects may request restriction of the processing of their data, in which case we will only keep them for the establishment, exercise or defence of claims. On grounds relating to their particular situation, data subjects may object to the processing of their data. The Controller will stop processing the data, except for compelling legitimate grounds or for the establishment, exercise or defence of possible claims.

In accordance with current legislation you have the following rights: the right to request access to your personal data, to request its rectification or erasure, to request restriction of its processing, to object to processing, to data portability, and to withdraw the consent given. You also have the right to lodge a complaint with the Spanish Data Protection Agency.

6.1. How to exercise my rights

To exercise your rights, you must contact the controller, requesting the corresponding form for the right you wish to exercise. Optionally, you may contact the competent Supervisory Authority for additional information about your rights. You can exercise your rights by writing to camperparkmontepinar@gmail.com or by post to Camper Park Montepinar, Av. Juan Ramón Jiménez 19, El Esparragal (30163), Murcia, Spain. Please remember to attach a copy of a document that allows us to identify you.

7. Consent to Receive Electronic Communications

Likewise, in accordance with Law 34/2002 of 11 July on Information Society Services and Electronic Commerce, by completing the data collection form and ticking the corresponding box “I accept to receive electronic communications”, you give your express consent to be sent information about the Company to your email address, telephone, fax or other electronic means.